Stanford Europreneurs

Last week Gyula Fehér, the CTO of Ustream, gave a presentation as a guest at a class taught at Stanford University:

I have a lot of experience with higher education, may that be good or bad. And—even though I believe this is how students should be viewed—never have I felt like a customer of the organisation providing said education. Especially not in Hungary. It seems one has to travel overseas for this kind of experience. Please note the closing words of the professor teaching this particular class in the video:

“I’d like to thank our students, who are my primary customers here. I hope this has been interesting, useful, valuable, exciting, good place to make contacts and networks, broaden your horizons a little bit.”

Can you imagine any professor in any Hungarian institution regarding their students as customers receiving a service?

2 Replies to “Stanford Europreneurs”

  1. Well, for 40-50k tuition fee per year, you should feel like a customer.

    Or do you?

    You could buy connections and opportunities (esp. when you already have them), but could you buy knowledge?

    Or from the university’s side: if students are your customers (=they provide you the operational costs plus profit), how can you have a different aim than maximalizing profit?

    I am more happy if my professors threat me as a (future) colleague.

    (To be fair the whole “are students customers?” argument is quiet old, and it really depends on how we define “customers”.)

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